Announcement
Ask Elo, Now Available in Email and Slack
We're on a mission to bring Elo to wherever you and your customers work. We're starting by bringing Elo to Slack and email.
By Matt Falconer
Date
15 Jun 2024
Written by
Matt Falconer
Category
Announcement
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Our latest update brings Elo's powerful AI capabilities directly to your email inbox and Slack workspace, allowing you to access critical information and get answers faster than ever before.
Email Integration: Your AI Assistant in Your Inbox
We understand that a significant portion of customer interactions and internal communications happen via email. That's why we've made Elo accessible right from your email client. Here's what you can do with our new email integration:
Forward Customer Questions: Simply forward any customer email to the address provided by Elo, and you will receive a reply with accurate, comprehensive answers based on your company's knowledge base.
Direct Queries: Have a question of your own? Just compose a new email to Elo, ask your question, and receive a quick response without leaving your inbox.
Seamless Workflow: This integration ensures you get quick and convenient answers every time, streamlining your communication process and reducing response times.
Slack Integration: Elo at Your Fingertips
In today's fast-paced work environment, instant messaging platforms like Slack have become central to team collaboration. Now, Elo is just a message away in your Slack workspace:
Instant Access: Integrate Elo with your existing Slack channels to get the answers you need within your familiar company tools and workflows.
Real-Time Responses: Ask Elo questions directly in Slack and receive immediate, context-aware responses, enhancing your team's efficiency.
Collaborative Problem-Solving: Share Elo's insights instantly with your team, facilitating quicker decision-making and problem-solving.
Why These Integrations Matter
By bringing Elo to the platforms where you already spend much of your workday, we're making it easier than ever for you to:
Respond to customer inquiries more quickly and accurately
Access critical information without switching between multiple applications
Improve team collaboration by sharing AI-powered insights in real-time
Streamline your workflow and boost overall productivity
We're committed to continuously improving Elo to meet the evolving needs of Sales Engineers and Solution Engineers. These new integrations are just the beginning of our efforts to make Elo an indispensable part of your daily workflow.
Ready to Get Started?
Contact our team today to learn how to set up these integrations and take your productivity to the next level.